FREQUENTLY ASKED QUESTIONS AND ANSWERS!

Please Take a look at the Answers to the most Frequently asked questions about Our Products, Services, and Brand.

I WANT TO BUY INGCO PRODUCTS. WHERE CAN I DO THIS? / WHAT IS THE PRICE OF X PRODUCT?

Good day,

Thank you for your message and interest in the INGCO product range.

We supply INGCO products through hardware retailers and not directly to the public. Pricing varies depending on the retailer.

Please let us know your location, and we will direct you to the nearest INGCO stockist.

 

I WANT TO BECOME AN INGCO RE-SELLER/STOCKIST.
HOW DO I GO ABOUT OPENING UP AN ACCOUNT WITH YOU?

Good day,

Thank you for your message and interest in the INGCO product range.

To resell INGCO products, you must own a hardware store (hardware retailer).

If you own a hardware retail store and would like to stock INGCO products, please provide the following details:

1. The name of your store
2. Location
3. Contact number

Once we receive your details, they will be reviewed by the National Sales Manager. We will then contact you to discuss the next steps to becoming an INGCO stockist.

 

WHERE / HOW CAN I GET MY INGCO PRODUCT REPAIRED?

Good day,

Thank you for your message.

You can book your unit for repair at your nearest INGCO stockist.

a) Warranty Repair (1 Year)
If your unit is still within the 1-year warranty period, simply return the product to the store where you originally purchased it. Please provide the original proof of purchase to confirm that the product is still under warranty. Your unit will then be booked in for repair.

b) Out of Warranty Repair
If your unit is no longer covered by the 1-year warranty, you can still take it to your nearest INGCO stockist for repair. Your unit will then be booked in for repair

Let us know if you need any further assistance

 

HOW CAN I GET SPARE PARTS FOR MY INGCO PRODUCT?

Good day,

Thank you for your message.

Spare parts can be purchased from your nearest INGCO stockist. If the exact part is not in stock, it can easily be ordered for you at the store.

Please let us know your location, and we’ll guide you to your nearest INGCO stockist.

 

CAN I SELL YOUR INGCO PRODUCT ON MY ONLINE STORE?

Good day,

Thank you for your message.

We exclusively support online stores that are operated by our authorized hardware retail resellers.

 

PLEASE NOTE INGCO SOUTH AFRICA SUPPLIES INGCO PRODUCTS WITHIN SOUTH AFRICA, NAMIBIA, SWAZILAND AND BOTSWANA ONLY.

INGCO – Professional Tools Made Affordable

We sell our amazing INGCO products through Hardware Retailers and not directly to the public.

Please reach out to us and we will let you know where to find your nearest INGCO stockist.

GET IN TOUCH WITH US